What is that expression about no publicity is bad publicity? Giant Tiger, a discount retailer in Canada erred when it marketed Playboy branded underwear (thongs and bras) in its back-to-school flyer. Although the ad was aimed at the back-to-college crowd, some parent complained, Tiger Brand apologized and here we are writing and reading about Giant Tiger. I [...]
Posts Tagged ‘reputation risk’
Playboy thongs and reputation risk
Posted in Humour, Risk management, tagged Giant Tiger, Playboy, reputation risk, Toronto on September 29, 2010 | 1 Comment »
A vile display of sportsmanship
Posted in My Opinions, tagged baseball, Phoenix, reputation risk, Richmond Hill on September 13, 2010 | 1 Comment »
The house league page on Richmond Hill Phoenix Baseball Club’s website reads “House League is a recreational level of baseball for players of all skill levels and experiences… The focus at this level is to promote sportsmanship, fun and greater enjoyment of baseball.” Well as the song says two out of three aint bad. Over [...]
Please leave Toyota alone
Posted in Lean Six Sigma, My Opinions, tagged Firestone, Ford, reputation risk, six sigma, Toyota on August 27, 2010 | Leave a Comment »
It is hard for anyone who is trained in Lean Six Sigma to understand the latest Toyota recall. Toyota wrote the book on quality after all. Really. Look up The Toyota Way. Six sigma is a process improvement methodology that focuses on measuring defects and variation. Six sigmas are six standard deviations from the mean [...]
Reputation risk – Novotel workers strike
Posted in Uncategorized, tagged G20, Novotel, reputation risk on June 24, 2010 | Leave a Comment »
When the French planned their G20 visit to Toronto, they must have figured it would be a nice nationalist gesture to book the Novotel hotel, owned by the French company Accor. In a move that reeks of poetic justice to a country that loves their labour unions, 80 workers walked off the job at midnight. [...]
G20 update – Day 1
Posted in Uncategorized, tagged BCP, G20, reputation risk on June 21, 2010 | 1 Comment »
It’s Monday, Day 1 leading up to the G20 which starts in Toronto on the weekend. Downtown Toronto is wrapped in fences. On my 3 block walk from Union Station to King Street, I saw no fewer than 20 local police and RCMP patrolling and congregating on corners. I’ve heard at least three accounts of [...]
Bad name risk
Posted in Uncategorized, tagged reputation risk, risk on June 16, 2010 | Leave a Comment »
There is absolutely nothing funny about what happened to the six women who claim to have been sexually assaulted by Regina, SK doctor Edward Poon. It’s awful in fact. Having said that, the guy’s last name is Poon. (If you don’t know what the pejorative meaning of this word is, look it up.) I cannot tell who [...]
Reputation risk and ERM
Posted in Uncategorized, tagged CFO, ERM, reputation risk, Riskczar on May 3, 2010 | Leave a Comment »
Have a read at this article in CFO.com about reputation risk. I always remind readers that reputation risk is a second order risk caused by some other event or risk. Think about Toyota: their reputation was harmed by the recent recalls but as a risk it is not something they could have treated proactively and [...]
Is SEC spelled that way but pronounced like s-e-x
Posted in Humour, My Opinions, Risk management, tagged CDO, porn, pron, reputation risk, S&P, SEC on April 23, 2010 | 1 Comment »
I wonder if the good folks at the ratings agencies were up to the same sort of shenanigans as the SEC when then were busy providing AAA ratings to CDO and other toxic debt. Read this: Senior SEC staffers caught surfing porn during crisis
Freshly ground typo risk
Posted in Uncategorized, tagged Pasta Bible, reputation risk, risk on April 20, 2010 | 1 Comment »
It’s funny how the slightest typing error can cause so much chaos. Australian publisher destroys cookbook for recipe that called for ‘freshly ground black people’ An Australian publisher is reprinting 7,000 cookbooks over a recipe for pasta with “salt and freshly ground black people.” Penguin Group Australia’s head of publishing, Bob Sessions, acknowledged the proofreader [...]
Insuring against an athlete being involved in a scandal
Posted in Risk management, Sports, tagged reputation risk, Tiger Woods on February 2, 2010 | Leave a Comment »
New York Times writes about companies insuring against scandals like the recent Tiger Woods events. In the wake of the Tiger Woods scandal, insurers are being inundated with inquiries from corporations seeking to protect their investments, their brands and even their sales when their celebrity endorsers suffer public embarrassment. Many companies take out death and [...]
