Has Delta Airlines become the Mel Gibson of air travel? As Riskczar.com reported recently, Delta Airlines took a reputation hit because it was charging US soldiers $200 for shelping their four piece of luggage when returning from the War on Terror. Now,…
What Israel can teach us about managing risk
This article appeared in the Toronto Star on December 31, 2009. While we are holding people up at airports and making them throw out bottles of mouthwash and shampoo, the Israelis seem to have figured out how to manage their…