Terms and conditions. Terms of use. Cardholder agreement. Just like Satan, the fine print has many names. The Guardian reported in May 2011 that only “7% of people actually read the full terms when buying a product or service online,…
Voldemort vs Taleb Deathmatch
With all the hype surrounding the final Harry Potter movie, I thought I would compare Voldemort to Nassim Taleb, financial guru and author of the book “The Black Swan”, to see who is greater. (Plus I thought it might be funny.) (Removed a…
Reputation risk: Is Delta Airlines the Mel Gibson of aviation?
Has Delta Airlines become the Mel Gibson of air travel? As Riskczar.com reported recently, Delta Airlines took a reputation hit because it was charging US soldiers $200 for shelping their four piece of luggage when returning from the War on Terror. Now,…
When treating a risk creates another risk and so on and so on
Sometimes in an effort to treat an issue, we generate a different risk or increase an existing one in the process. Many of us can relate to when the internal auditors come in, look at existing processes and weak controls…
Reputation risk at Delta Airlines
Delta. What were you thinking? When a soldier is coming back from war, nothing says thank you and God Bless America like charging him an extra $200 for a fourth bag (containing his weapon no less). Thanks to the often…
The risk of watching porn and masturbating at work
It wasn’t too long ago that women couldn’t breast feed infants in the workplace and now we have lactation rooms; they are a good way to help mothers transition back to work and continue breastfeeding their child. (That said we may…
When I say evacuate, I mean evacuate NOW
In today’s post, I write about the December 2010 article “To Leave an Area After Disaster: How Evacuees from the WTC Buildings Left the WTC Area Following the Attacks” by Rae Zimmerman and Martin F. Sherman. It compliments my earlier…
Nurse risk management
For those of us who wake up every morning, put on our suits and ties and head off to our risk management jobs only to spend the day thinking about fat tails, ISO3 1000 or business continuity, compared to the risk management…
Football, hockey and enterprise risk management
Riskviews writes a great post called Football is about more than just Shoes. He writes that the “equipment never wins the game” but a “team without proper equipment has only a slim chance of prevailing.” Riskviews also reiterates a point…